Privacy Policy

HANA Communications is committed to protecting your privacy and respecting your rights to privacy under the Privacy Act 1993 and complying with our other statutory obligations in respect of the collection, use, disclosure, storage, and handling of your personal information. By using and visiting our website and/or providing us with your personal details you consent to this Privacy Policy.


Collection, Use and Disclosure of Personal Information:

We only collect personal details relevant to the goods and services we provide. We will not collect any information about you, except where you specifically and knowingly provide it to us (or business partners) or as otherwise set out in this Privacy Policy.


Examples of such personal information we collect are:

Telephone and mobile number
Email address
Records of Correspondence
Password (when applicable)
Payment Details excluding Credit Card details

When you visit our website we collect personal information if you open an online account, or through your purchase of a product. We may also retain the content of any email message that you send to us. Any personal information contained in your message will only be used or disclosed in ways set out in this Privacy Policy or the Privacy Act 1993.

You must obtain the consent of any third person whose personal information you provide to us.


Your personal information may be used by us for the purpose disclosed at the time of collection or:

– to supply products and services requested by you;
– to administer your account;
– to conduct appropriate checks for credit-worthiness and for fraud;
– for internal purposes (i.e. procedures, risk management, staff training, reviews, billing);
– to promote our and our business partners products and services to you;
– to help us to develop the website to be useful to you; or
– as otherwise permitted by law.

We only disclose your personal details if it is with your consent, for a purpose related (or in the case of sensitive information, directly related) to our business partners products or services, if it is otherwise required or permitted under the Privacy Act or other law, or as stated elsewhere in this Privacy Policy. Such disclosure may include disclosures to organisations that provide us with professional advice, such as solicitors, accountants and business advisors, our suppliers, and debt collection agencies and to our business partners.


Personal Information Security

We work diligently to protect the security of your personal information.

When registering, logging in or booking a tee time to our site, your personal information is protected by SSL with an encryption key length of 256-bit. The actual encryption strength on a secure website connection enabled by a digital SSL certificate is determined by the level of encryption supported by the site visitor’s browser and the server that the website resides on.

Our web server enables 256-bit AES encryption with the SSL certificate. The SSL certificate which we have obtained is based on virtually unbreakable 128-bit and high-grade 256-bit encryption and offers 99% browser recognition.


Credit Card Security

We protect your credit card information during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet. HANA Communications retains only partial card details. However, they may be held by Windcave. Windcave Privacy Policy.


HANA Communications websites

If you access our website, our web servers may place cookies on your computer. Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major Web sites.

HANA Communications mostly uses “session” cookies, which are removed from your computer once you leave HANA Communications. These are used so our service can remember that you have logged in already and prevent you from doing so more frequently. The technology we use (PHP), requires the use of session cookies. Session cookies expire and are deleted after 6 hours (it may change without notice) of no activity on HANA Communications.

If you choose to subscribe to the HANA Communications mailing list, we will from time-to-time email you with special offers or deals. This service is completely discretionary. If you decide not to receive any email from us except emails related to ordering and other important information about your product, just unsubscribe under the “My Account” section.

Whilst we strive to protect your personal information, we will not be held responsible for the loss, misuse, unauthorized access or disclosure, alteration or destruction of personal information you submit to us, and you do so at your own risk. Whilst we make endeavour to provide you with links to high-quality, reputable sites, they are not under our day-to-day control. When you click through to these sites you leave the area controlled by HANA Communications. We cannot, therefore, accept responsibility for any issues arising in connection with either their use of your data, the site content or the services offered to our readers by these sites.

Third-party websites are responsible for informing you about their own privacy practices.
Please note that the personal information you provide to us is stored in New Zealand on a secure server.


Updating your Personal Information

HANA Communications is required by law to ensure that any personal information it collects is by lawful means, is not excessive and is kept up to date. We will retain your personal information only for as long as is necessary to provide you with our or our business partners’ goods and services or as required by law. Under the Privacy Act 1993 you are entitled to know what information is held about you; access that and correct any inaccuracies. Please help us to keep your information up to date by notifying us of any changes.
If you have any questions or complaints in relation to your personal information held, used, or disclosed by HANA Communications please contact us by email at

If you are not satisfied with how we have handled your personal information, you are entitled to lodge a complaint in accordance with the Privacy Act 1993.

We may change this policy from time to time and will notify you by posting an updated version of this Privacy Policy on our website. This document represents our Privacy Policy as of 10th December 2022.